For Château Papillon in Danville, Zomfy designed a custom solution bringing together property discovery, booking, payment and stay management. A simple guest experience, with fewer manual steps for the team.
The brief: introduce a distinctive place and make booking simple, while connecting the administrative steps of each stay. The website and management tools work together around one guest journey.
For guests
Find an apartment, book and receive the right information at the right time, in French or English.
For the team
Follow each stay in one place and automate repetitive tasks to spend more time welcoming guests.
02 /
One stay. One connected journey.
01DiscoverThe property and apartments
02ChooseDates and availability
03BookOptions and guest details
04PayPayment validated
05ConfirmBooking and invoice
06PrepareReminders and instructions
07WelcomeArrival at the Château
08Stay in touchPost-stay follow-up
Once payment is validated, the confirmation and invoice are sent. Pre-arrival and post-stay communications follow according to the booking dates.
03 /
What Zomfy brought together.
01
A website that reflects the place
Apartments, services and offers presented in French and English. A mobile-friendly journey, technical SEO and tools to understand website traffic.
02
Booking & payment
Guests choose their dates, apartment and options, then pay with Stripe. The booking is confirmed once payment is validated.
03
Synchronized availability
A Beds24 connection links calendars and booking channels, limits duplicate entry and helps reduce scheduling conflicts.
04
Automated invoicing
Invoices are generated and sent in connection with bookings and payments. Documents stay attached to the relevant stay record.
05
The right message, at the right time
Confirmation, invoice, reminders, practical arrival information and post-stay follow-up. Communications are configured around the guest’s stay.
06
One console for the team
Bookings, guests, payments, invoices, availability and communications in one place, with the history needed for each stay.
04 /
The spirit of the Château, on screen.
The architecture, stained glass and apartment details set the tone. The digital experience carries this identity through and guides guests towards their stay.
Architecture that is part of the experience.Attention to detail, throughout the apartments.
05 /
Château Papillon × Zomfy
A platform that supports guests from discovering the Château to post-stay follow-up, while helping the team at every step.
